Frequently Asked Questions
How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
How much does shipping cost?
We provide free shipping to over 200 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
When will you ship my order?
Orders placed on our website are processed within 2-5 business days. Please allow extra time for your orders to be processed during public holidays and festive periods (e.g., Valentine’s Day). Delays may also occur as a result of pending payment authorizations. However, we will notify you as soon as possible if that happens.
What is Buyer Protection?
This is our way of ensuring our customers can buy with confidence every time they shop at MobileGearHUB, knowing we got their back if anything goes wrong with their purchase. We do this through our Hassle-free 100% Money-back Guarantee which allows you to return unused products within 10 days of delivery or 30 days if you receive a faulty or damaged products.