Shipping Information

FREE SHIPPING

We provide free shipping from our warehouses in Asia by ePacket, EMS and USPS depending on the weight and size of the product.

SHIPPING TO OVER 200 COUNTRIES

We provide free shipping to over 200 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

CUSTOMS DUTIES & IMPORT TAXES

By purchasing our products, you consent that one or more packages shipped to you may be subject to import tax, duties and/or related Customs fees when they arrive in your country and the cost is not covered in payments you made to us.

These charges, if applicable, are determined and charged by the Customs office of your country and payment of the charges is necessary for the release of your order from customs on arrival to your country. For further details of charges, please contact your local Customs office directly.

SHIPPING TIME

All orders take 2-5 business days (Mon-Fri) to process before being shipped from our warehouses. Processing Time is completely separate from the Shipping Time and they both make up the total Delivery Time.

Estimated shipping time will vary from country to country as detailed below:

TRACKING INFORMATION

Upon shipment of your order, you will receive email notification that your order has been dispatched. We will also include delivery and tracking information in this email so that you can track your shipment’s journey from our warehouse to your address.

For some shipping companies, it takes 2-5 business days for the tracking information to update on their tracking website. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.